John McAuliffeSaaS, ARR and Valuations.ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. It is also one of the most loosely used metrics, and is…Mar 221Mar 221
John McAuliffeWhen leaders aren’t in alignment, the company as a whole can’t be.Fundamental disagreements at the top trickle all the way down to the employees doing the daily work.Mar 211Mar 211
John McAuliffeWhy “We’re Building X but Better” Isn’t Good Enough in SaaS.In the fiercely competitive landscape of Software as a Service (SaaS), the notion of “building X but better” has become a common mantra…Mar 1Mar 1
John McAuliffeFocus on Direction, Not Speed: Navigating Success through Strategic Course CorrectionsIn the pursuit of success, many businesses prioritize speed and efficiency. While these are undoubtedly important factors, there’s a…Feb 27Feb 27
John McAuliffeOur customers love us is a truth that will stall growth in SaaS.There is a lot of press these days on the demise of Customer Success as a function within SaaS companies.Feb 23Feb 23
John McAuliffeCustomers don’t care about benefits.I thought it was features they didn’t care about?Feb 22Feb 22
John McAuliffeWe missed our forecast again! Why?Last week I was speaking with the CEO of a vertical SaaS company about sales. He was concerned that they had been missing new sales…Feb 20Feb 20
John McAuliffeAre you taking your strategy-making process far too seriously?Leadership teams struggle with strategic options:Feb 9Feb 9
John McAuliffeDo we have the right strategy?I met a founder recently who asked me how to go about evaluating their current strategy and if an alternative strategy would be a better…Feb 8Feb 8
