John McAuliffeSaaS, ARR and Valuations.ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. It is also one of the most loosely used metrics, and is…5 min read·Mar 22, 2024--1--1
John McAuliffeWhen leaders aren’t in alignment, the company as a whole can’t be.Fundamental disagreements at the top trickle all the way down to the employees doing the daily work.2 min read·Mar 21, 2024----
John McAuliffeWhy “We’re Building X but Better” Isn’t Good Enough in SaaS.In the fiercely competitive landscape of Software as a Service (SaaS), the notion of “building X but better” has become a common mantra…3 min read·Mar 1, 2024----
John McAuliffeFocus on Direction, Not Speed: Navigating Success through Strategic Course CorrectionsIn the pursuit of success, many businesses prioritize speed and efficiency. While these are undoubtedly important factors, there’s a…4 min read·Feb 27, 2024----
John McAuliffeOur customers love us is a truth that will stall growth in SaaS.There is a lot of press these days on the demise of Customer Success as a function within SaaS companies.4 min read·Feb 23, 2024----
John McAuliffeCustomers don’t care about benefits.I thought it was features they didn’t care about?5 min read·Feb 22, 2024----
John McAuliffeWe missed our forecast again! Why?Last week I was speaking with the CEO of a vertical SaaS company about sales. He was concerned that they had been missing new sales…4 min read·Feb 20, 2024----
John McAuliffeAre you taking your strategy-making process far too seriously?Leadership teams struggle with strategic options:2 min read·Feb 9, 2024----
John McAuliffeDo we have the right strategy?I met a founder recently who asked me how to go about evaluating their current strategy and if an alternative strategy would be a better…4 min read·Feb 8, 2024----
